Help Center

Why wasn't insurance applied to my bill?

Our billing statements are automatically sent out after a visit is completed. If your insurance has terminated, you have new insurance, or your insurance was sent to us after your visit was completed, it may not have been applied to that visit. We can retroactively apply your coverage, if it was active at the time of your visit though. Just let our billing department know by emailing billing@talkiatry.com and attaching any related documentation.

Need more help?

If you have more questions, one of our support representatives is here to help.