Our billing statements are automatically sent out after a visit is completed. If your insurance has terminated, you have new insurance, or your insurance was sent to us after your visit was completed, it may not have been applied to that visit. We can retroactively apply your coverage, if it was active at the time of your visit though. Just let our billing department know by emailing email@example.com and attaching any related documentation.
Why wasn't insurance applied to my bill?