Help Center
How do I change my billing notifications?

We’ll notify you every time you receive a new bill, but you can choose how we notify you (email, text, or paper statement) at To select your preferences:

  • Log in at
  • Click on the button with your initials in the upper right-hand corner of the screen
  • Click ‘My Account’ on the drop down
  • Use the toggle to opt in or out of notification types (you will have to have one selected)
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Speak with a representative over the phone, Mon to Fri 7:30AM to 8:30PM, Sat to Sun 9AM to 5PM EDT.